Terms & Conditions

ReGolf Co. 5228 King George Blvd #103, Surrey, BC V3S 1A2
Phone: (604) 282-1168
Website: regolfco.com
Email: info@regolfco.com

Effective Date: February 12, 2026
Last Updated: February 12, 2026

1. Introduction and Acceptance

Welcome to ReGolf Co. ("ReGolf," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website (regolfco.com), our Shopify online store, our physical retail location at 5228 King George Blvd #103, Surrey, BC V3S 1A2, and all related services (collectively, the "Services").

By accessing or using our Services, making a purchase, or creating an account, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

ReGolf Co. is a corporation registered in British Columbia, Canada, specializing in pre-owned and value-driven golf equipment and accessories.

2. Definitions

For the purposes of these Terms:

"Customer," "you," or "your" refers to any individual or entity using our Services

"Products" refers to pre-owned golf equipment, accessories, and merchandise offered for sale

"Website" refers to regolfco.com and all associated pages

"Store" or "Physical Location" refers to our brick-and-mortar retail location in Surrey, BC

"Order" refers to a purchase made through our Website or in our Store

"Account" refers to a registered customer account on our Website

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 19 years of age (the age of majority in British Columbia) to make purchases through our Services. By using our Services, you represent and warrant that you meet this age requirement.

3.2 Account Creation

You may create an account on our Website to manage orders, save preferences, and receive exclusive offers. When creating an account, you agree to:

Provide accurate, current, and complete information

Maintain and promptly update your account information

Keep your password secure and confidential

Notify us immediately of any unauthorized use of your account

Accept responsibility for all activities that occur under your account

3.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our business or other customers.

4. Products and Inventory

4.1 Pre-Owned Golf Equipment

ReGolf specializes in pre-owned golf equipment. All Products are carefully inspected and graded based on condition. Product descriptions, photographs, and condition ratings are provided for informational purposes and represent our best assessment at the time of listing.

4.2 Product Descriptions and Accuracy

We strive to provide accurate descriptions, specifications, and images of all Products. However:

Colors, images, and product details may vary slightly from actual Products due to screen settings, lighting, and photography

Pre-owned Products may show normal signs of wear consistent with their condition rating

We do not warrant that product descriptions or other content are error-free, complete, or current

4.3 Inventory and Availability

Product availability is subject to change without notice. Due to the unique nature of pre-owned inventory:

Products are sold on a first-come, first-served basis

Inventory listed online may not be available in-store and vice versa

We reserve the right to limit quantities or discontinue any Product at any time

If a Product becomes unavailable after you place an Order, we will notify you and issue a full refund

4.4 Pricing

All prices are listed in Canadian Dollars (CAD) and include applicable taxes unless otherwise stated. We reserve the right to:

Change prices at any time without prior notice

Correct pricing errors on our Website or in promotional materials

Cancel or refuse Orders placed at incorrect prices due to technical or human error

If a pricing error occurs after you place an Order, we will notify you and provide the option to complete the purchase at the correct price or cancel the Order for a full refund.

5. Orders and Payment

5.1 Placing an Order

When you place an Order through our Website or in-store, you are making an offer to purchase the Product(s) at the listed price. Your Order is not confirmed until:

We accept your Order and send you an order confirmation email(for online orders), or

We complete the transaction and provide a receipt (for in-store purchases)

We reserve the right to refuse or cancel any Order for any reason, including but not limited to:

Product unavailability

Pricing or product description errors

Suspected fraudulent or unauthorized transactions

Violations of these Terms

5.2 Payment Methods

We accept the following payment methods:

Online (via Shopify Payments):

Credit cards (Visa, Mastercard, American Express)

Debit cards

Other payment methods supported by Shopify

In-Store:

Cash

Credit and debit cards

Other payment methods as displayed in-store

5.3 Payment Processing

All online payments are processed securely through Shopify Payments. We do not store complete credit card information on our servers. By providing payment information, you:

Represent that you are authorized to use the payment method

Authorize us to charge the full Order amount to your payment method

Agree to pay all applicable taxes, shipping fees, and other charges

5.4 Payment Authorization and Fraud Prevention

We may verify payment information and conduct fraud prevention checks before processing your Order. If we cannot verify your payment details or suspect fraudulent activity, we reserve the right to cancel your Order and notify you.

6. Shipping and Delivery (Online Orders)

6.1 Shipping Methods and Costs

We offer shipping within Canada. Shipping costs are calculated at checkout based on:

Delivery address

Order weight and dimensions

Selected shipping method

Shipping fees are non-refundable unless we make an error in fulfilling your Order.

6.2 Delivery Timeframes

Estimated delivery times are provided at checkout and are based on business days (Monday to Friday, excluding holidays). Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by:

Shipping carriers

Weather conditions

Customs clearance (if applicable)

Incorrect or incomplete delivery addresses provided by you

6.3 Shipping Address

You are responsible for providing an accurate and complete shipping address. We are not liable for Orders delivered to incorrect addresses provided by you. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment at your expense.

6.4 Risk of Loss

Title and risk of loss for Products purchased online pass to you upon delivery to the shipping carrier. If a package is lost or damaged during shipping, please contact us immediately at info@regolfco.com, and we will work with the carrier to resolve the issue.

6.5 International Shipping

At this time, we only ship within Canada. We do not offer international shipping.

7. Returns, Refunds, and Exchanges

7.1 Return Policy Overview

We want you to shop with confidence. If you are not satisfied with your purchase, you may return eligible Products within 30 days of the purchase date, subject to the conditions outlined below.

Returns are accepted for both online and in-store purchases.

7.2 Eligibility for Returns

To be eligible for a return, Products must:

Be returned within 30 days of the original purchase date

Be in the same condition as when received (unused, undamaged, with original tags if applicable)

Include proof of purchase (order confirmation email, receipt, or order number)

Non-returnable Products:

Products marked "as-is" or "final sale" at the time of purchase

Gift cards

Products that have been altered, customized, or damaged after purchase

Products without proof of purchase

7.3 Return Process

For Online Orders:

Provide your order number and reason for return

We will provide return instructions and a return authorization(if applicable)

Ship the Product back to us using a trackable shipping method(you are responsible for return shipping costs unless the return is due to our error)

Once we receive and inspect the returned Product, we will process your refund or exchange

2. 3. 4. 5.

For In-Store Purchases:

Bring the Product and proof of purchase to our Store at 5228King George Blvd #103, Surrey, BC V3S 1A2

Our staff will inspect the Product and process your return or exchange

2. 1. 1.

7.4 Refunds

Refunds will be issued to the original payment method within 10 business days of receiving and inspecting the returned Product.

Refund Details:

We will refund the purchase price of the Product

Original shipping fees are non-refundable (unless the return is due to our error)

Return shipping costs are the customer's responsibility (unless the return is due to our error)

If you do not receive your refund within 10 business days of us receiving the returned Product, please contact us at info@regolfco.com.

7.5 Exchanges

We offer exchanges for the same or different Products of equal or greater value. If the replacement Product is of greater value, you will be responsible for the price difference. If the replacement Product is of lesser value, we will issue a refund for the difference or provide store credit at your discretion.

7.6 Store Credit

At our discretion, we may offer store credit in lieu of a refund. Store credit:

Is valid for one year from the date of issuance

Can be used for in-store or online purchases

Is non-transferable and cannot be redeemed for cash

7.7 Damaged or Defective Products

If you receive a Product that is damaged, defective, or not as described, please contact us immediately at info@regolfco.com or(604) 282-1168. We will arrange for a replacement or full refund, including shipping costs, at no additional cost to you.

To expedite the process, please provide:

Your order number

Photos of the damaged or defective Product

A description of the issue

7.8 Restocking Fees

We do not charge restocking fees for eligible returns.

8. Trade-Ins

8.1 Trade-In Program

ReGolf offers a trade-in program for used golf equipment. Trade-in values are assessed in-store based on:

Product condition

Brand and model

Current market demand

Our inventory needs

8.2 Trade-In Terms

Trade-in values are provided as estimates and may change upon in-person inspection

Trade-in credit is issued as store credit and can be used immediately for purchases

Trade-in credit is non-transferable and cannot be redeemed for cash

We reserve the right to refuse any trade-in at our sole discretion

Once a trade-in is accepted and credit is issued, the transaction is final and cannot be reversed

9. Warranty and Disclaimers

9.1 Limited Warranty on Pre-Owned Products

ReGolf provides a 30-day limited warranty on pre-owned golf clubs purchased from us. This warranty covers defects in materials and workmanship that were not disclosed at the time of sale.

Warranty Coverage:

Structural defects (cracked clubheads, broken shafts, separated ferrules)

Manufacturing defects not consistent with normal wear

Warranty Exclusions:

Normal wear and tear (grip wear, cosmetic scratches, paint chips)

Damage caused by misuse, abuse, or improper care

Products sold "as-is" or marked "final sale"

Products altered or repaired by third parties after purchase

Warranty Process:

We will assess the issue and, if covered, provide a replacement, repair, or refund at our discretion

9.2 "As-Is" Products

Some Products may be sold "as-is" with specific condition disclosures. These Products are sold without warranty and are not eligible for return or exchange except as required by law.

9.3 No Extended Warranties

We do not offer extended warranties beyond the 30-day limited warranty. Any manufacturer warranties (if applicable to new or unused Products) are subject to the manufacturer's terms.

9.4 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS SPECIFICALLY STATED IN SECTION 9.1.

WE DISCLAIM ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Implied warranties of merchantability

Implied warranties of fitness for a particular purpose

Non-infringement

Accuracy, reliability, or completeness of product descriptions

Uninterrupted or error-free operation of our Website

Pre-owned Products may have imperfections consistent with their age and prior use. Condition ratings and descriptions are provided for informational purposes but do not constitute a warranty.

10. Limitation of Liability

10.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REGOLF CO., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages

Loss of profits, revenue, data, or business opportunities

Personal injury or property damage arising from your use of Products (except where caused by our negligence or breach of statutory obligations)

Damages arising from unauthorized access to or alteration of your data or transmissions

Damages arising from third-party conduct, including shipping carriers, payment processors, or other service providers

10.2 Cap on Liability

Our total liability to you for any claim arising from your use of our Services or purchase of Products shall not exceed the amount you paid for the Product(s) giving rise to the claim, or $100 CAD, whichever is greater.

10.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence

Fraud or fraudulent misrepresentation

Breach of statutory obligations that cannot be excluded or limited by law

10.4 Basis of the Bargain

You acknowledge that the limitations of liability set forth in this Section reflect a reasonable allocation of risk and are fundamental elements of the bargain between you and ReGolf. We would not provide the Services or sell Products without these limitations.

11. Indemnification

You agree to indemnify, defend, and hold harmless ReGolf Co., its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

Your violation of these Terms

Your use of our Services or Products

Your violation of any third-party rights, including intellectual property rights

Your fraudulent or illegal conduct

Any content or information you submit through our Services

12. Intellectual Property

12.1 Ownership

All content on our Website, including but not limited to text, graphics, logos, images, videos, product descriptions, software, and design elements (collectively, "Content"), is the property of ReGolf Co. or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

12.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Content for personal, non-commercial purposes. You may not:

Reproduce, distribute, modify, or create derivative works from our Content without our prior written consent

Use our Content for commercial purposes

Remove or alter any copyright, trademark, or other proprietary notices

Use automated tools (bots, scrapers, crawlers) to access or collect data from our Website

12.3 Trademarks

"ReGolf," the ReGolf logo, and other ReGolf marks are trademarks of ReGolf Co. You may not use our trademarks without our prior written permission.

12.4 User-Generated Content

If you submit photos, videos, reviews, testimonials, or other content to us (including through social media tags or in-store content creation), you grant ReGolf a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, publish, and display that content for marketing, promotional, and business purposes.

You represent and warrant that:

You own or have the necessary rights to the content you submit

Your content does not infringe on the intellectual property or privacy rights of any third party

You consent to the use of your likeness, name, and content as described above

13. Prohibited Conduct

You agree not to:

Use our Services for any illegal or unauthorized purpose

Violate any applicable laws, regulations, or these Terms

Impersonate any person or entity or misrepresent your affiliation with any person or entity

Interfere with or disrupt the operation of our Website or servers

Attempt to gain unauthorized access to our systems, accounts, or data

Transmit viruses, malware, or other harmful code

Harass, abuse, threaten, or harm other users or ReGolf staff

Engage in fraudulent activity, including using stolen payment methods or providing false information

Scrape, mine, or collect data from our Website using automated tools

Use our Services to send unsolicited commercial communications (spam)

We reserve the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including removing content, suspending or terminating accounts, and reporting activity to law enforcement.

14. Third-Party Links and Services

Our Website and communications may contain links to third-party websites, social media platforms, or services that are not operated or controlled by ReGolf. We are not responsible for the content, privacy practices, or terms of use of any third-party sites.

Your use of third-party services is at your own risk, and you should review the terms and privacy policies of those services before providing any personal information.

15. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy, available at regolfco.com/privacy-policy.

16. Modifications to Terms

We reserve the right to modify, update, or replace these Terms at anytime at our sole discretion. When we make changes, we will:

Update the "Last Updated" date at the top of these Terms

Post the revised Terms on our Website

Notify you of material changes via email (if we have your email address) or prominent notice on our Website

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of our Services.

We encourage you to review these Terms periodically to stay informed of any updates.

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms and any dispute arising from or relating to these Terms or your use of our Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

17.2 Jurisdiction

You agree that any legal action or proceeding arising from these Terms or your use of our Services shall be brought exclusively in the courts located in Surrey, British Columbia, Canada. You consent to the personal jurisdiction of such courts and waive any objection to venue.

17.3 Informal Dispute Resolution

Before initiating any legal action, you agree to first contact us at info@regolfco.com to attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes amicably.

17.4 Waiver of Class Actions

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, it shall be severed from these Terms.

19. Waiver

Our failure to enforce any provision of these Terms or to exercise any right or remedy shall not constitute a waiver of that provision, right, or remedy. Any waiver must be in writing and signed by ReGolf to be effective.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ReGolf Co. regarding your use of our Services and supersede all prior or contemporaneous agreements, communications, and understandings, whether oral or written.

21. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

Acts of God (natural disasters, floods, earthquakes, fires)

War, terrorism, civil unrest, or government actions
Pandemics or public health emergencies
Labor strikes or disruptions
Failures of third-party service providers, internet infrastructure, or utilities

Our performance obligations will be suspended during the period of the force majeure event, and we will have no liability for any delay or failure resulting from such events.

22. Contact Information
If you have questions, concerns, or complaints regarding these Terms or our Services, please contact us:

ReGolf Co. 5228 King George Blvd #103, Surrey, BC V3S 1A2
Phone: (604) 282-1168
Email: info@regolfco.com
Website: regolfco.com
We are committed to addressing your concerns in a timely and professional manner.

23. Acknowledgment

By using our Services, you acknowledge that:
You have read, understood, and agree to be bound by these Terms and our Privacy Policy
You meet the age requirement to make purchases (19 years or older)
The information you provide is accurate and complete
You will comply with all applicable laws and regulations
You understand that pre-owned Products may have imperfections consistent with their condition

END OF TERMS AND CONDITIONS